User Experience and Design of User Interfaces and Services (in English)

• 16 hrs lectures
• 10 hrs exercises
• 26 hrs projects

• 30 pts mid-term test (written part)
• 70 pts projects

Provide necessary theoretical knowledge about user experience and design of interfaces and services.
Make familiar with important literature in the field.
Make familiar with relevant knowledge from psychology and sociology of users.
Get practical experience with key parts of the design and development of user interfaces and services.
Get insight in time and skill complexity of individual parts of the procedure of the design.
Theoretical knowledge about user experience and design of interfaces and services.
Knowledge of important literature in the field.
Basics of psychology and sociology of users.
Research of user sentiments and preferences, statistical evaluation, significance.
Practical experience from solving the project: definition, user research, prototyping, testing, design, presentation, evaluation.

Teamwork on the project.
Presentation of the project (written, oral).
Practical experience on graphical design of the project.
Autonomous study, exchange of information with peer students.

Solid proficiency in at least two modern high-level programming languages, such as Java, C++, Python, Kotlin, ...
Solid proficiency in JavaScript or similar.
Experience with the design of user interfaces – either web, mobile, or desktop. Solid knowledge of principles of web development – client/server programming, REST API, HTML, CSS, databases.

• Steve Krug: Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability, New Riders; 3rd edition (December 24, 2013)
• Jeffrey Rubin, Dana Chisnell: Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, 2nd Edition, Wiley; 2 edition (May 12, 2008), ISBN: 978-0470185483

• Bill Buxton: Sketching User Experiences: Getting the Design Right and the Right Design, Morgan Kaufmann; 1st edition (April 11, 2007)

• Don Norman: The Design of Everyday Things: Revised and Expanded Edition, Basic Books; Revised, Expanded edition (November 5, 2013), ISBN: 978-0465050659

• Steve Krug: Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability, New Riders; 3rd edition (December 24, 2013)

1. Introduction to the course. Introduction to the problematic. Guidelines and discussion regarding the project assignments.
2. Identification of the relevant problem and goals; analysis, estimates, opportunity and threat analysis, planning. (interactive lecture).
3. User research: history, methods, procedures, recommendations to the project assignments.
4. Early design and prototyping of UI: importance, methods, tools, validation with users, recommendations to the project assignments.
5. Case studies of UI designs - presentation, critical evaluation, analysis, summarization of outcomes, formulation of recommendations. (interactive lecture)
6. Psychology and human factors in the design of user interfaces.
7. Psychology and human factors in the design of user interfaces II.
8. Design of User Interfaces: overview, history, trends, tools, technologies, procedures, recommendations to the project assignments.
9. Case studies of UI prototypes - presentation, critical evaluation, analysis, summarization of outcomes, formulation of recommendations. (interactive lecture)
10. Design of services: history, differences, trends, tools, examples from practice.
11. User testing, statistical processing of user data, law and ethical limitations.
12. Case studies of designs - presentation, critical evaluation, analysis, summarization of outcomes, formulation of recommendations. (interactive lecture)
13. Case studies of designs - presentation, critical evaluation, analysis, summarization of outcomes, formulation of recommendations. (interactive lecture)

Team project (3-4 people).
Individual assignments - proposed by students, approved by the teacher. Components:

• Problem Formulation, team formation
• User Research: questioning, evaluation
• User Research: formulation or results, personas, scenarios
• Early Design: drawings, wireframes, testing, iterative improvement
• UI Prototype: identification of key parts, utilization of resources
• Design of experiments, identification of key UI elements, questions
• Experiments, questioning, formulation of outcomes
• Report and Presentation of the project, substantiation of conclusions

Mid-term exam / written essay.

Scored mini-projects during the semester.

A major project is solved during the semester; points are awarded during the semester based on achieved milestones.

Students must obtain at least 50 points from the scored activities in order to obtain the course credit.

Text messaging on school Teams. E-mail. In person during the lectures. In person during office hours.