Thesis Details
Chatbot v podnikovém informačním systému
This diploma thesis deals with problems of development of chatbots. The theoretical part of the thesis introduces the concept of the conversational interface in general and analyzes available technologies for its development. The practical part deals with the design and implementation of a particular chatbot, whose goal is to be a virtual assistant in the process of selecting and purchasing goods. This is accomplished by connecting the chatbot to the product information management system using OData web services. One of the biggest problems was to determine the order of questions asked about product properties. For the implementation was used decision tree theory.
chatbot, natural language processing, artificial intelligence, text and voice recognition, product information management, .NET
Bařina David, Ing., Ph.D. (DCGM FIT BUT), člen
Češka Milan, doc. RNDr., Ph.D. (DITS FIT BUT), člen
Chudý Peter, doc. Ing., Ph.D. MBA (DCGM FIT BUT), člen
Polášek Ivan, doc. Ing., Ph.D. (FIIT STU), člen
Zendulka Jaroslav, doc. Ing., CSc. (DIFS FIT BUT), člen
@mastersthesis{FITMT20456, author = "Miroslav Nov\'{a}k", type = "Master's thesis", title = "Chatbot v podnikov\'{e}m informa\v{c}n\'{i}m syst\'{e}mu", school = "Brno University of Technology, Faculty of Information Technology", year = 2019, location = "Brno, CZ", language = "czech", url = "https://www.fit.vut.cz/study/thesis/20456/" }